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You will learn:
- How to provide a seamless, personalized experience whether the customer shops online, in store, over the phone, using a mobile device or all of the above
- Ways to leverage the insights you gain online to improve revenues and customer service in all channels
- Ideas for integrating all of the processes, data and systems in your cross-channel business
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via Free Sales & Marketing Magazines and Downloads from chrissimpson.tradepub.com http://chrissimpson.tradepub.com/c/pubRD.mpl?sr=rss&_t=rss&pc=w_ibmc587
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