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While order-to-cash and procure-to-pay activities have always been interdependent, the intricacies of today’s supply chains and the growing lack of market tolerance for anything that isn’t smarter, faster, better and cheaper has produced the need for an operational model dependent on very tight synchronization. In order to run the most efficient operations, companies require the ability to quickly determine how delays, disruptions and other events affect incoming customer orders, overall operations, expenses/cost of goods sold, and in the end, overall revenue. For many companies, however, gaps remain in operational visibility and management—typically between revenue and expense—that impede the speed of information sharing, updating, and ultimately, decision making. This eBook outlines:
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