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Siefert shares his industry insights on the challenges of cross border returns, balancing efficiency and cost and global vs. local repair strategies.
Download the interview to learn more on:
- Reverse logistics' impact on the global bottom line
- Making the returns process an opportunity for competitive advantage & managing customer expectations
- Cost effective repair strategies
- Reducing returns rates
- Dealing with end-of-life products
- Using the secondary-market to dispose of refurbished or returned network elements
- Outsourcing reverse logistics to 3PLs
- Potential challenges in international reverse logistics
- Key opportunities and risks for reverse logistics in the future
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